COVID-19 Updates

Friday 26 June, 2020

Wellington Zoo returns to regular pricing from 1 July

After six weeks of welcoming visitors with free entry, thanks to the support of Wellington City Council, we will be returning to our regular pricing and ticketing system from Wednesday 1 July. 

Animal talks will also resume from 1July.

All tickets are now fully booked for our free period.

From Wednesday, 1 July, pre-booking will no longer be required – you can pay and visit the Zoo on arrival whenever you like.


As an outdoor space we encourage you to come back and visit us at Wellington Zoo. As long as you are feeling healthy and well and are not in self-isolation, it’s a great chance to get outside and spend some time with friends, whānau and the amazing animals. We hope to see you soon!





When are you resuming your Zoo Talks?

There will be no animal talks until 1 July and Twilight Te Ao Māhina, which houses our Kiwi and Tuatara, will remain closed until the end of June.


Do we need to book tickets during Level 1? Are you open for walk ins?

Yes all visitors (except those covered by a Zoo Crew membership) will need to pre-book a ticket before arriving to ensure entry. This applies to visits during June only.


Do I need to book tickets for support workers to accompany Zoo Crew members?

No, caregivers of Zoo Crew members will be admitted at the door without a ticket.


Will you be free during the school holidays?

No, our free entry period runs until 30th June 2020.


Do I need to book my entry ticket for July?

You will no longer need to pre-book a ticket from 1 July. At the end of June we will be returning to our regular ticketing where you can either buy your ticket in advance or when you arrive at the Zoo.


I have tried to call the Zoo, but no one is answering

We are currently fielding an extremely large volume of calls and emails, we are working through these. Thank you for your patience and for bearing with us.


Are you doing the July Holiday Programme?

Yes we are, our exciting July programme is now available for bookings here:


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